FAQ
1. Shipping Times
Orders placed before 2PM AEST on business days are dispatched the same day. Delivery times depend on location.
2. Tracking Orders
Tracking details are sent via email after dispatch.
3. Requesting Products
You may CONTACT US for products not currently listed.
4. Certificates of Analysis
Available via the CERTIFICATE OF ANALYSIS section for select products.
5. Product Storage
Follow storage instructions on the product label.
6. Shelf Life
The expiry date for each product can be found on its label.
7. Returns & Refunds
Refer to SHIPPING & RETURNS policy. Damaged products must be reported within 48 hours.
8. Human or Animal Use
Not for human or animal use. Strictly research-only.
RESEARCH DISCLAIMER
All products supplied by PEPTRIX are intended strictly for laboratory research purposes only and are not for human or animal use. Statements made on this website have not been evaluated by the Therapeutic Goods Administration (TGA) or any other regulatory authority. PEPTRIX does not provide instructions, recommendations, or guidance regarding the use of any research compound.
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